Return Policy

RETURN POLICY

Digital Products

1. Refunds: Due to the nature of digital products, refunds are generally not offered unless there are exceptional circumstances. We recommend thoroughly reviewing the product description, features, and compatibility before making a purchase.

Printed Products

1. Quality Issues: If you receive a product with a manufacturing defect or printing error, please contact us within 14 days of receiving the order. We may request photo evidence of the issue for assessment. If the issue is confirmed, we will gladly replace the product or provide a refund.

2. Size and Fit: Please refer to our size charts and product descriptions before placing your order to ensure the correct size selection. If you receive an item that doesn't fit as expected, please contact us within [number of days, e.g., 14 days] of receiving the order. We may be able to offer an exchange for a different size, subject to product availability.

3. Returns Due to Change of Mind: As each item is made-to-order, returns or exchanges due to a change of mind or personal preference are generally not accepted. We encourage you to review product details, specifications, and images carefully before making a purchase.

4. Return Process: If you need to return or exchange an item, please contact our customer support team for instructions. Return shipping costs are the responsibility of the customer, except in cases of quality issues or incorrect shipments.

5. Product Issues: If you encounter any technical issues or problems with the digital product, please contact our customer support within [number of days, e.g., 7 days] of the purchase date. We will make every effort to assist you and resolve any issues promptly.

6. Product Support: We strive to provide a high-quality digital product that meets your expectations. If you need assistance or have any questions about the product, please reach out to our customer support team at hello@artwithmrse.com. We are here to help you!